Sheila Nalweyiso’s skin

Hey Sheila, here are some insights based on the answers you gave us when you took our skin survey. The answers you provided really helped us to perfect the product – Base Plus was made with you in mind.


Acne is caused when sebaceous glands begin to produce too much sebum. This can result in the excess sebum mixing with dead skin cells and bacteria, and blocking the hair follicles in the skin. If the plugged follicle is close to the surface of the skin, it swells outwards, creating a whitehead. Alternatively, the plugged follicle can be open to the skin, creating a blackhead. Bacteria that lives on the skin can infect the plugged follicles, causing papules, pustules, nodules or cysts. 

Causes of acne are different from person-to-person, sometimes triggered by hormonal changes in the body, diet etc. People with moderate to severe acne are advised to seek advice from a medical professional; people with mild acne often use cosmetic products containing ingredients such as salicylic acid (which works to unblock pores).

Gentle exfoliation using mild chemical exfoliants can help to prevent the build of of dead skin cells that could lead to clogged pores. People often use oil-free, noncomedogenic skin care products to help prevent clogging in the first place.

Dull and lifeless looking

Dull skin can be caused by a range of reasons. Among the most common are: a buildup of dead skin cells, pollution and UV damage. Dull appearance can also be due to dryness as you mentioned. Dry skin is often confusing as there is a difference between (and a different approach for addressing) skin that lacks oils, and skin that lacks hydration. Dry skin types are ones lacking enough of the oils naturally produced by the skin, and so can typically look dry – this is commonly addressed by using moisturisers containing non-comodegenic oils (ones that don’t clog pores).

People with a dehydrated skin condition are those whose skin lacks water – this skin type can look oily whilst feeling very dry because often the skin overcompensates with producing oil to make up for the lack of hydration. People with dehydrated skin often address this by using products containing ingredients such as hyaluronic acid, and making sure to drink enough water throughout the day.

We hope this information was useful and look forward to seeing what you create with us.